Got Questions?

Is there anything you want to ask us? Do check out these frequently asked questions that people and students usually ask us via email and live chat. Probability is, your question has already been answered here!

Immediately! It’s emailed to you as soon as the order is confirmed. You can also go to ‘My Account‘ (if you made one before or while ordering) and download your purchases from there.

Sometimes the email goes to the SPAM folder, please do check that as well. If you don’t keep SPAM emails or can’t find ours, then please message/email us as along with your order number or the email you used for the order, and we’ll resend you the link within 24 hours.

It’s permanent. You bought it and You OWN it. Forever. You can print it without any restrictions, download to as many computers as you own, or tablets or phone. Please just don’t share them as that won’t be right.

No, none of our products included ANY access codes/web access, etc.

Please email or message us. If you can, describe the problem in as much detail as possible.

Yes, Sure! Tell us your order number or email you used for the order and we’ll convert it for free.

Yes! We have a nice refund policy. If it’s a genuine mistake or problem (emphasis on genuine please), we will refund you!

For more information please read our Refund Policy.

Yup! Even if we have not listed it, we do sell solution manuals, test banks and instructor manuals at the cheapest rates of almost every book.

Sure, if you have any other questions, you can email us or try the chat widget. Visit Contact us.

We never share or misuse your data. We also don’t store any payment information (as that is processed by Stripe or PayPal). We do use Google Analytics . However, they tell us it’s anonymized.

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